7 Step Decision Model: from Identification to Implementation

7 Step Decision Model: from Identification to Implementation

1  Identify a problem or opportunity

  • The first step in 7 step decision model is to recognise a problem or to see opportunities that may be worthwhile.
  • Will it really make a difference to our customers?
  • How worthwhile will it be to solve this problem or realise this opportunity?

2  Gather information

  • What is relevant and what is not relevant to the decision?
  • What do you need to know before you can make a decision, or that will help you make the right one?
  • Who knows, who can help, who has the power and influence to make this happen (or to stop it)?

3  Analyze the situation

  • What alternative courses of action may be available to you?
  • What different interpretations of the data may be possible?

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4  Develop options

  • Generate several possible options.
  • Be creative and positive.
  • Ask “what if” questions.
  • How would you like your situation to be?

5  Evaluate alternatives

  • What criteria should you use to evaluate?
  • Evaluate for feasibility, acceptability and desirability.
  • Which alternative will best achieve your objectives?

6  Select a preferred alternative

  • Explore the provisional preferred alternative for future possible adverse consequences.
  • What problems might it create?
  • What are the risks of making this decision?

7  Act on the decision

  • Put a plan in place to implement the decision.
  • Have you allocated resources to implement?
  • Is the decision accepted and supported by colleagues?
  • Are they committed to making the decision work?


Essential Steps in Decision Making: Evaluate and Learn

It’s useful to review how successful the decision has been, and the effectiveness of the decision making process. Monitor these by asking:

  • How will you evaluate the success of the decision?
  • How can you improve on the decision making process?
  • What did you do well?
  • What can be improved?
  • What are you now able to do that you couldn’t, before implementing the decision?

More on the 7 step decision model in decision making

You’ll find more on these and other practical techniques in our e-guide: Making Better Decisions.

It’s packed with practical tools, clear processes, great tools, useful tips, thoughtful insights, and emerging ideas on “nudging” decisions.

Use the tools in this 7 step decision model guide to help your decision making:

  • Tool 1: Do you need to make a decision?
  • Tool 2: The POCA decision making model
  • Tool 3: Decision levels
  • Tool 4: 7 step decision making process
  • Tool 5: Team decision making
  • Tool 6: Evaluating alternatives

See for yourself how to use the 7 step decision model in decision making, to help you be a better manager.



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